Best Phone and Internet Service for Small Business
Technical terminology Bandwidth Bandwidth is the total physical capacity of an internet connection to deliver data from one point to another. Broadband An umbrella term for many types of high-speed internet, broadband internet is distinguished from older dial-up service for its “always on” connection that doesn’t interfere with phone lines.
Cable internet Using coaxial cables like you see in many homes, cable internet is one way businesses can get high-speed internet. Some cable networks use newer hybrid fiber coaxial (HFC) technology that combines coaxial and optical fiber cables. Copper Copper wires deliver phone services to millions of American businesses—and DSL internet travels along these lines too. Dial-up internet If you were born before the year 2000, you probably remember the dial-up internet days.
Even businesses used to use this now-obsolete internet access that required your modem to dial a phone number and wait for an answer to get connected. DSL internet Digital subscriber line (DSL) is a type of high-speed broadband internet service that uses copper wires to deliver data to businesses and residents. But unlike dial-up connections, DSL internet doesn’t interfere with phone services and is much faster. Fiber internet Fiber-optic technology can deliver blazingly fast internet over glass or plastic cables. Fiber internet is newer and less available than DSL, cable, or satellite connections.Fixed wireless Some rural businesses can get internet by connecting a wireless receiver to signals sent by radio towers. It’s an alternative to satellite internet for businesses that need reliable access. Latency Even at the highest speeds, it takes time for internet data to move from one point to another. But some connections are faster than others, and the ones that lag behind have higher latency. Satellite internet has the highest average latency because information must travel tens of thousands of miles to orbiting stations and back. Fiber-optic technology offers the lowest latency.
Satellite internet Orbiting the planet are dozens of high-tech satellite stations, many of which are used to deliver high-speed internet to businesses across the globe. Satellite internet is a godsend for rural offices that can’t access other types of connections. Static IP Every computer that accesses the internet is assigned an internet protocol (IP) address. Traditional connections use dynamic IPs, which means they can change over time as the ISP sees fit. But some business operations require unchanging—or static—IPs to function. Uptime You can’t expect your internet to work perfectly 365 days a year, unfortunately. But you should be able to expect high reliability from your business ISP. Uptime is the percentage of time—such as 99.9%—measured over a month or year that your internet is connected. VoIP Voice over Internet Protocol, or VoIP, services allow you to make and receive phone calls using internet technology. The name comes from the process of turning sound into packets of data that are sent using internet protocol (IP) computing language.
What else can I get from a business Internet provider? Small business phone service and TV packages add other essentials Business phone plans Which is the best business phone system? Does your business call locally, nationwide or internationally? Business phone plans often include caller ID and capacity to add more lines as business grows. Standard and advanced call features present an opportunity to customize your phone plan. Business TV What’s on the TV screen can set the tone for your business. Business Internet providers often offer a bundle that includes Internet and TV.
Install TVs in employee break rooms or dining areas. Bundles for business Bundle business Internet with phone or TV for a Double Play. Add all three services for a Triple Play. It’s often a lower price on individual services when you bundle all three than it would be to order them separately. It’s convenient to have one contact number for questions and issues with your communication and entertainment services. Room to grow As businesses evolve and branch out, needs for Internet, phone and TV change, too. Different speed tiers, phone plans, and TV packages are available with most carriers to accommodate that change. Add TV, phone service or both to a business Internet plan as you need them.
Look to small business Internet providers for your communications needs A small business doesn’t get far thinking small. That goes for everything from your business name and logo to plans for expansion to how you communicate. Speed and reliability become crucial for Internet and phone. For business-to-customer establishments, this comes in two parts: A connection for your staff, and one for customers. For both, you’ll want something fast and secure. Speed and security must come in a plan that fits your budget. Also, a crucial element of your business model might be a web presence.
Certain providers in the Internet-for-business space also provide hosting and maintenance for your website. Lastly, a plan for data backup and storage is essential, no matter what business you’re in. Other considerations include office software, email capacity, anti-virus protections and comprehensive technical support. One provider for all these services can save a small businesses money and offer the convenience of one invoice. Internet for business Businesses of all sizes need a dependable network for Internet and phones.
A fiber-optic network is increasingly the choice. Fiber optics are the latest in telecommunications technology. Data is delivered in pulses of light on a network of hair-thin, flexible glass strands, bound together as cables. Fiber Internet and business phone-line connections run directly from your provider. You won’t share a connection with anyone else, so speed and reliability is consistent. DSL, cable and other means of high-speed Internet access also work for business. DSL also delivers a direct line to your business. DSL and fiber Internet providers each provide business Wi-Fi for internal and customer-facing use. Most offer features such as a wireless router, professional installation, and an Internet security suite. Many provide cloud storage and data protection as part of their packages, and don’t require a contract for service.
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