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Business Cable Service

Business Cable Service

To receive cable television at a given location, cable distribution lines must be available on the local utility poles or underground utility lines. 

Coaxial cable brings the signal to the customer's building through a service drop, an overhead or underground cable. If the subscriber's building does not have a cable service drop, the cable company will install one. 

The standard cable used in the U.S. is RG-6, which has a 75 ohm impedance, and connects with a type F connector. The cable company's portion of the wiring usually ends at a distribution box on the building exterior, and built-in cable wiring in the walls usually distributes the signal to jacks in different rooms to which televisions are connected. Multiple cables to different rooms are split off the incoming cable with a small device called a splitter. There are two standards for cable television; older analog cable, and newer digital cable which can carry data signals used by digital television receivers such as HDTV equipment. All cable companies in the United States have switched to or are in the course of switching to digital cable television since it was first introduced in the late 1990s.

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Most cable companies require a set-top box to view their cable channels, even on newer televisions with digital cable QAM tuners, because most digital cable channels are now encrypted, or "scrambled", to reduce cable service theft. A cable from the jack in the wall is attached to the input of the box, and an output cable from the box is attached to the television, usually the RF-IN or composite input on older TVs. Since the set-top box only decodes the single channel that is being watched, each television in the house requires a separate box.

Some unencrypted channels, usually traditional over-the-air broadcast networks, can be displayed without a receiver box. The cable company will provide set top boxes based on the level of service a customer purchases, from basic set top boxes with a standard definition picture connected through the standard coaxial connection on the TV, to high-definition wireless DVR receivers connected via HDMI or component. Older analog television sets are "cable ready" and can receive the old analog cable without a set-top box. To receive digital cable channels on an analog television set, even unencrypted ones, requires a different type of box, a digital television adapter supplied by the cable company. A new distribution method that takes advantage of the low cost high quality DVB distribution to residential areas, uses TV gateways to convert the DVB-C, DVB-C2 stream to IP for distribution of TV over IP network in the home.

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In North America, Australia and Europe, many cable operators have already introduced cable telephone service, which operates just like existing fixed line operators. This service involves installing a special telephone interface at the customer's premises that converts the analog signals from the customer's in-home wiring into a digital signal, which is then sent on the local loop (replacing the analog last mile, or plain old telephone service (POTS)) to the company's switching center, where it is connected to the public switched telephone network (PSTN). The biggest obstacle to cable telephone service is the need for nearly 100% reliable service for emergency calls.

One of the standards available for digital cable telephony, Packet Cable, seems to be the most promising and able to work with the quality of service (QOS) demands of traditional analog plain old telephone service (POTS) service. The biggest advantage to digital cable telephone service is similar to the advantage of digital cable, namely that data can be compressed, resulting in much less bandwidth used than a dedicated analog circuit-switched service. Other advantages include better voice quality and integration to a Voice over Internet Protocol (VoIP) network providing cheap or unlimited nationwide and international calling. In many cases, digital cable telephone service is separate from cable modem service being offered by many cable companies and does not rely on Internet Protocol (IP) traffic or the Internet.

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In the most common system, multiple television channels (as many as 500, although this varies depending on the provider's available channel capacity) are distributed to subscriber residences through a coaxial cable, which comes from a trunkline supported on utility poles originating at the cable company's local distribution facility, called the "headend". Many channels can be transmitted through one coaxial cable by a technique called frequency division multiplexing. At the headend, each television channel is translated to a different frequency.

 By giving each channel a different frequency "slot" on the cable, the separate television signals do not interfere with each other. At an outdoor cable box on the subscriber's residence the company's service drop cable is connected to cables distributing the signal to different rooms in the building. At each television, the subscriber's television or a set-top box provided by the cable company translates the desired channel back to its original frequency (base band), and it is displayed onscreen. Due to widespread cable theft in earlier analog systems, the signals are typically encrypted on modern digital cable systems, and the set-top box must be activated by an activation code sent by the cable company before it will function, which is only sent after the subscriber signs up. If the subscriber fails to pay his bill, the cable company can send a signal to deactivate the subscriber's box, preventing reception.

Coaxial cables are capable of bi-directional carriage of signals as well as the transmission of large amounts of data. Cable television signals use only a portion of the bandwidth available over coaxial lines. This leaves plenty of space available for other digital services such as cable internet, cable telephony and wireless services, using both unlicensed and licensed spectrum. Broadband internet access is achieved over coaxial cable by using cable modems to convert the network data into a type of digital signal that can be transferred over coaxial cable.

One problem with some cable systems is the older amplifiers placed along the cable routes are unidirectional thus in order to allow for uploading of data the customer would need to use an analog telephone modem to provide for the upstream connection. This limited the upstream speed to 31.2k and prevented the always-on convenience broadband internet typically provides. Many large cable systems have upgraded or are upgrading their equipment to allow for bi-directional signals, thus allowing for greater upload speed and always-on convenience, though these upgrades are expensive.

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