Business Phone and Internet Service Providers in My Area
N2Net has been providing Northeast Ohio and the Midwest with business communications solutions for more than 20 years! We specialize in providing businesses with quality internet service, dedicated internet access, VoIP services, SIP Trunking, CoLocation and Virtual Machine (VM) hosting, Cloud services, network design solutions and more.
We realize that deciding on business internet services or a business phone plan can be equally exasperating to a tech savvy IT manager and an office administrator who lacks telecom expertise. Whether you need simple broadband or dedicated fiber internet access for your business, our team is confident we can deliver the perfect combination of business phone and data services to fit your needs.We're considered pioneers in our industry because we've been converting business phone and business internet systems into business phone and internet solutions for decades.
Taxes, Fees and Surcharges – All prices exclude taxes, fees and surcharges, which apply to all services, and include federal and state-mandated and permitted charges, cost recovery charges, state and local fees that vary by area, and certain in-state surcharges. Cost recovery fees are not taxes or government-required charges for use. Additional charges apply depending on services selected, including a carrier Universal Service charge, federal regulatory recovery fee and property tax fee, a one-time High-speed Internet activation fee, a one-time voice service activation fee, extended area service charges, monthly zone increment charges, and connection fees.
Taxes, fees, and surcharges apply based on standard monthly, not promotional, rates. Depending on your location, promotional discounts may not apply to first partial month of service. High-Speed Internet – Customers must accept High-Speed Internet Subscriber Agreement or Business-Class High-Speed Internet terms and conditions, as applicable. Listed broadband speeds vary due to conditions outside of network control, including customer location and equipment, and are not guaranteed. See www.centurylink.com/InternetPolicy for additional network performance information.
Microsoft Office 365 – Customer will receive the Business Essential plan with subscriptions to use the products on the specified number of PCs during customer's subscription term with CenturyLink, which begins upon initial installation and activation of the product. These services are subject to acceptance of the terms and conditions included with the product. Features may be added, modified, or removed during the service period and customer should install updates when they become available. Office 365 is designed to work with the current or immediately previous version of Internet Explorer or Firefox, or the latest version of Chrome or Safari.
We’ll be frank here: As we discussed in our review of the Best Internet Service Providers, customer service throughout the entire ISP industry is rather lackluster. While this is just an exasperating reality for residential internet users, businesses can lose potential revenue during internet outages. Of course, no customer service rating can guarantee you’ll never have to sit on a frustrating call with customer service again. There are, however, a few things you can check on to make sure your ISP won’t leave you out to dry when things get tough.
Check your speed regularly. Through testing, the FCC found that most major broadband providers have actual download speeds that meet or exceed advertised speeds. But some providers — a few major DSL providers and Viasat’s satellite internet — fell short in testing. To make sure you’re getting what you pay for, find your provider’s specific test site, or use a free testing site like TestMy.net to check your actual speeds. If you’re unhappy with your service, an inadequate speed test provides hard evidence for any complaints you bring up with your ISP.
Success stories Our customers talk about how Verizon powers their business. “ I love Fios. It's fantastic for a thousand different reasons. Just about everything out here in the shop requires the internet in some way or another and so that's all on the Wi-Fi. You have to have it and it has to be fast. Richard Ellis, Owner, Precision Tuning Motorsports “ Everybody in the office has their specific job. There's no overlap. And Verizon Fios is just another member of that team. When we get to that point in the process, it does its job, period. Adam Stroncone, Art Director, Timeline Video J. D. Power: Verizon ranks “Highest in Customer Satisfaction with Small/Medium and Large Enterprise Business Wireline Service.” Learn more “ To put us ahead of the competition, we needed to have service that was very reliable, and fast internet, and good reliable phone service. Verizon came in and set it up and I really haven’t had to think about it since. Corina Stammworthy, Owner, Laundromutt
With Fios, Business, and High Speed Internet, Verizon offers a trifecta of impressively inclusive services (though we’ll admit that the the plans’ initial names are rather misleading). Verizon Fios (Fiber) is available in 10 Northeastern states, Verizon Business (Copper) in 47, and Verizon High Speed Internet (DSL) in 11 states on the East Coast. Unless your business is in the Northeast, you’ll likely be limited to copper. Copper internet installation may take longer and be more expensive than other types of internet, though it’s a more widely available way to get fiber-level speeds.
What Comcast wins in speed, it loses somewhat in customer service and transparency. We weren’t able to find any information on SLAs, but we did find details on contracts and cancellation fees. Customers are locked into 2-year contracts, and the early cancellation fee will demand 75% of your remaining bill. That’s on par with AT&T, but Comcast performed more poorly in customer service scoring: At 2.5/5 with JD Power, and 60/100 from the ACSI, you can expect customer service that’s a little below average in comparison with the other major business internet service providers.
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