Cincinnati Bell Business Customer Service
Cincinnati Bell is the only American Bell System company that continues to publicly do business under the "Bell" name. In July 2006, Cincinnati Bell removed the final Bell logo—designed in 1969 by Saul Bass—from most of its corporate branding, leaving only a stylized wordmark. However, the company continued to use the Bell logo in promotional materials for residential landline and long-distance service until another it adopted a new logo in 2016. (BellSouth was the last remaining Baby Bell to still use the Bell logo, but BellSouth was acquired by AT&T later that year, with the BellSouth brand being retired in 2007.)
Cincinnati Bell started out as the City and Suburban Telegraph Association and was providing telegraph lines between homes and businesses in 1873, three years before the invention of the telephone. In 1878, it gained exclusive rights to the Bell franchise within a 25-mile (40-km) radius of Cincinnati—the first telephone exchange in Ohio. It has substantially the same incumbent local exchange carrier territory today, straddling 2,400 square miles in three states. The name changed to Cincinnati and Suburban Bell Telephone Company in 1903. It was shortened to Cincinnati Bell in 1971.
An independent research provider tested Cincinnati Bell Wireless's service in Cincinnati and Dayton and found the company to have the best wireless network in 2005 and 2006. Cincinnati Bell Wireless had 571,000 wireless subscribers at the end of 2007 and 196,000 postpaid wireless subscribers at the end of 2013.
× Congratulations, your location is qualified for Service Services available for this address include: Standard Internet Speeds up to 5 Mbps. Business Phone Service Plus calling features, long distance and toll-free Ready to order? A Cincinnati Bell representative is ready to help. To get started, call, chat or email us below. 513-565-7404 Live Chat Email Check another address Thank you! Thank you for your interest in Cincinnati Bell Fioptics! We have received your request and you will be notified via mail or email when Fioptics becomes available in your neighborhood.
In 2011, Cincinnati Bell became the first telecommunications company to also provide retail energy service. Through a partnership with Viridian Energy, Cincinnati Bell Energy competes with several other alternative electricity retailers for the power generation portion of customers' electricity bills. The subsidiary advertises that its service is entirely sourced from regional wind power certified by Green-e Energy.
On April 7, 2014, Cincinnati Bell announced plans to sell its wireless spectrum and other assets to Verizon Wireless, as part of a planned emphasis on enterprise and entertainment services such as FiOptics. Cincinnati Bell Wireless ended service on February 28, 2015. The company's retail locations began selling Verizon products.
During the 1990s, Cincinnati Bell acquired a nationwide transmission network formerly known as IXC Communications and changed its corporate name to "Broadwing Communications," although the local telephone operations continued to operate under their traditional name. In 2004, the holding company divested the long-distance operation as Broadwing Corporation and changed its name back to Cincinnati Bell.
"Cincinnati Bell has made a name for itself as a leader in the local exchange and wireless markets," said Michael Tessler, president and CEO of BroadSoft. "This deployment provides further confirmation of BroadSoft's continuing leadership in the development of VoIP application software and its widespread adoption by well-respected service providers."
CB1 is a converged voice and data communications package of business class services, powered by VoIP technology. To meet the needs of small- and medium-size businesses, CB1 combines local phone service, long distance, high-speed Internet access, Web hosting, email, and conferencing into a single, integrated solution. The service provides enterprise customers with new capabilities, including:
BroadSoft's VoIP application software is revolutionizing the delivery of hosted telephony and multimedia services. Its flagship BroadWorks® technology empowers wireless, wireline and cable carriers to deliver next-generation voice and multimedia applications and advanced features that increase revenue, enhance competitive differentiation and elevate customer satisfaction. BroadSoft's family of carrier-class software products delivers the scale, open architecture and reliability that the world's leading telecommunications companies demand to serve mission-critical enterprise and residential broadband customers. BroadSoft provides VoIP applications to 6 of the top 10 and 12 of the top 25 largest carriers worldwide, including Korea Telecom, Singtel, Sprint, Telefonica de Espana, Telstra, T-Systems, and Verizon.
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Next, tell us which set-top box you have. If you are unsure which set-top box you have, please log in here. Or select your services from images below for more information. If you are unsure of your service, please log in above to receive information for your account.
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