Business Line Phone Service
FAQs Will I have to pay an installation charge? If you’re switching your phone line from another supplier, there’s no charge. If you’re taking over a working line, there will be a £40 takeover charge.
If we need to install a new line (or reconnect a ceased line) or socket, the charge is £125 for a 24-month contract and £140 for a 12 month contract. If you need multiple new lines, there may be a charge for each line. Once you complete your order, we’ll call you if there is an installation charge and to arrange installation. If you don’t want to go ahead with the order because the charge is more than you were expecting, you can cancel the order at this point. Can I have a memorable number for my phone line? We're unable to allocate specific numbers. But one way you may get a more memorable number is to have an 08 number.
We have a range of numbers available that you can choose from. Can I keep my phone number when I move? Yes, if you're moving somewhere on the same telephone exchange. If you have a cloud-based system, like BT Cloud Phone or BT Cloud Voice, you’ll be able to take your number wherever you go. Can I change my installation date after I have ordered? Yes. Just call 0800 800 152 What does the engineer need before they install a new business phone line? Nothing. The engineer will arrive within their appointment slot and install the line.They’ll need someone to let them in to your premises and to show them where to install the line. Someone will need to be there for the time that the engineer installs the line. The engineer may also need to do some work at the telephone exchange and the street cabinet (or pole) during the appointment slot. Can I use the phone number that was previously in use in the building I'm moving to? Yes, as long as the previous occupant hasn't kept their phone number. Can I move my phone line at any time and will I need to pay another installation charge? Yes, you can move your phone line whenever you like. If there has been a suitable service in your new premises you won't need to pay an installation charge but you may need to if there hasn't.
Included Features Be Anywhere Make calls from any mobile device showing your business caller ID and receive calls on any phone, at any location. Open Close Make calls from any mobile device showing your business caller ID and receive calls on any phone, at any location. Unlimited Nationwide Calling Make unlimited local and long distance calls from your business phone to anywhere within the domestic United States, Canada, Puerto Rico and U.S. territories. Open Close Make unlimited local and long distance calls from your business phone to anywhere within the domestic United States, Canada, Puerto Rico and U.S. territories. Business Continuity In the unlikely event of service loss, incoming calls will be routed to a predetermined number.
Open Close In the unlikely event of service loss, incoming calls will be routed to a predetermined number. Hunt Groups Automatically route a phone call to the next available number in the event of a busy or unanswered line. All lines can be set to busy as needed. Open Close Automatically route a phone call to the next available number in the event of a busy or unanswered line. All lines can be set to busy as needed. Business Phone Features Return calls that were just missed, initiate 3-way calls, set up 4-digit extensions, and instantly redial the last outbound call.
Open Close Return calls that were just missed, initiate 3-way calls, set up 4-digit extensions, and instantly redial the last outbound call. Call Forwarding Call History Log Caller ID Directory Listing Distinctive Ring / Priority Alert Low-Cost Intl. Calling With rates as low as 2 cents/minute, you’ll only get billed for the minutes you use each month. Open Close With rates as low as 2 cents/minute, you’ll only get billed for the minutes you use each month. Music On Hold Privacy Settings Anonymous call rejection, selective call rejection, selective call acceptance, and do not disturb. Open Close Anonymous call rejection, selective call rejection, selective call acceptance, and do not disturb. Sequential and Simultaneous Ring Configure phones to ring at the same time or in sequence until a call is answered. Open Close Configure phones to ring at the same time or in sequence until a call is answered. View plans with more speed View fewer plans
Be Anywhere Make calls from any mobile device showing your business caller ID and receive calls on any phone, at any location. Open Close Make calls from any mobile device showing your business caller ID and receive calls on any phone, at any location. Unlimited Nationwide Calling Make unlimited local and long distance calls from your business phone to anywhere within the domestic United States, Canada, Puerto Rico and U.S. territories. Open Close Make unlimited local and long distance calls from your business phone to anywhere within the domestic United States, Canada, Puerto Rico and U.S. territories.
Business Continuity In the unlikely event of service loss, incoming calls will be routed to a predetermined number. Open Close In the unlikely event of service loss, incoming calls will be routed to a predetermined number. Hunt Groups Automatically route a phone call to the next available number in the event of a busy or unanswered line. All lines can be set to busy as needed. Open Close Automatically route a phone call to the next available number in the event of a busy or unanswered line.
All lines can be set to busy as needed. Business Phone Features Return calls that were just missed, initiate 3-way calls, set up 4-digit extensions, and instantly redial the last outbound call. Open Close Return calls that were just missed, initiate 3-way calls, set up 4-digit extensions, and instantly redial the last outbound call. Call Forwarding Call History Log Caller ID Directory Listing Distinctive Ring / Priority Alert Low-Cost Intl. Calling With rates as low as 2 cents/minute, you’ll only get billed for the minutes you use each month. Open Close With rates as low as 2 cents/minute, you’ll only get billed for the minutes you use each month. Music On Hold Privacy Settings Anonymous call rejection, selective call rejection, selective call acceptance, and do not disturb. Open Close
Anonymous call rejection, selective call rejection, selective call acceptance, and do not disturb. Sequential and Simultaneous Ring Configure phones to ring at the same time or in sequence until a call is answered. Open Close Configure phones to ring at the same time or in sequence until a call is answered. View plans with more speed View fewer plans
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